Privacy Policy
Privacy Policy
Reverie Services LLC
Last Updated: CCYY MONTH DD
Preamble
Reverie Services LLC ("we", "us", or "our") provides gentle eco-friendly care services for gravestones and memorials, and operates the website reverie.services (the "Site") to help clients manage requests.
This Privacy Policy explains how we collect, use, and protect personal information when you visit our Site or use our services.
1. Information That We Collect
We collect only the information necessary to provide our services and maintain communication with you.
When you create an account or request a service, we collect the following:
- Your name and email address.
- Any optional contact information you provide (for example, a phone number, city, or service details).
- Information about memorial or grave sites (including the cemetery name, section or plot number, physical address or GPS location, and the names appearing on the monument).
- Photos or videos of the memorial or surrounding area (which we store securely so that you can view them when signed into your Reverie Services account).
- Transaction details (such as payment amount, plan type, and transaction ID; but never full credit-card numbers or banking information).
Sensitive Information:
- We do not request or require you to provide sensitive personal information (such as medical records, goverment identification numbers, or financial account details). Please do not include such data in emails, messages, or calls to us.
- Any sensitive information that you choose to send to us voluntarily (for example, through email or free-text fields or by phone) is provided at your own discretion and risk. Reverie Services LLC cannot guarantee the security or confidentiality of information transmitted outside our website or application, and we are not liable for any disclosure resulting from such transmission.